Stakeholder engagement

The Group has established a process for determining the material topics to be addressed by both sustainability reporting and the strategic definition of the Group’s ESG Plan. 
The identification of material topics is based above all on understanding the needs of stakeholders, whose interests are and/or could be impacted by the Group’s activities.

With reference to the year 2023, the Group's material topics were identified as follows

 

ESG

Material topics

Environment

Energy and climate change
Polluting emissions
Waste management
Management of water resources

Social

Occupational health and safety
Management of human capital
Training
Protection of human rights, non-discrimination and
equal opportunities
Customer health and safety

Governance

Economic performance
Research, development and innovation
Fight against corruption
Tax

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Approach to Governance & Sustainability

Approach to Governance & Sustainability